This Privacy Policy explains how the website opalretail.co.uk collects, uses, and shares your personal information when you visit the site or make a purchase from it.
Types of Personal Information Collected
When you visit the site, we automatically gather information about your device, including information about your web browser, IP address, time zone, and cookies that are installed on your device. This information is referred to as "Device Information".
Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.
We also collect "Order Information" when you make a purchase or attempt to make a purchase through the site, including your name, billing and shipping address, payment information (including credit card numbers), email address, and phone number.
Use of Personal Information
We use the Order Information to fulfil your orders, communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising related to our products or services (if you have given us permission to do so).
We use the Device Information to help screen for potential risk and fraud and to improve and optimize the site.
Sharing of Personal Information
We share your Personal Information with third-party companies such as Shopify and Google Analytics to help us use your Personal Information as described above. These third-party companies have their own privacy policies that you can read here: https://www.shopify.com/legal/privacy and https://www.google.com/intl/en/policies/privacy/.
We may also share your Personal Information if required by law or to protect our rights.
Behavioural Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications. You can opt out of these advertisements through the links provided in the Privacy Policy or through the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
Your Rights
If you are a European resident, you have the right to access your personal information that we hold and to request that it be corrected, updated, or deleted. To exercise this right, please contact us through the information provided in the Privacy Policy.
Data Retention
We will keep your Order Information until you ask us to delete it.
Changes to Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons.
Contact Information For more information or to contact us, please refer to the contact information provided in the Privacy Policy.
The table below lists all the cookies we use on our website and what each one is used for.
Essential Cookies
These cookies are required for the website to run and cannot be switched off. Such cookies are only set in response to actions made by you such as language, currency, login session, privacy preferences. You can set your browser to block these cookies but this might affect the way our site is working.
| Name | Description | Category |
| _orig_referrer | This cookie is generally provided by Shopify and is used to track landing pages. | Essential |
| _landing_page | This cookie is generally provided by Shopify and is used to track landing pages. | Essential |
| _ab | This cookie is generally provided by Shopify and is used in connection with access to the admin view of an online store platform. | Essential |
| _secure_session_id | This cookie is generally provided by Shopify and is used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected. | Essential |
| cart | This cookie is generally provided by Shopify and is used in connection with a shopping cart. | Essential |
| cart_sig | This cookie is generally provided by Shopify and is used in connection with checkout. It is used to verify the integrity of the cart and to ensure performance of some cart operations. | Essential |
| cart_ts | This cookie is generally provided by Shopify and is used in connection with checkout. | Essential |
| cart_ver | This cookie is generally provided by Shopify and is used in connection with the shopping cart. | Essential |
| cart_currency | This cookie is generally provided by Shopify and it is set after a checkout is completed to ensure that new carts are in the same currency as the last checkout. | Essential |
| checkout_token | This cookie is generally provided by Shopify and is used in connection with a checkout service. | Essential |
| storefront_digest | This cookie is generally provided by Shopify and it stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected. | Essential |
| cookieconsent_status | This cookie is associated with the app GDPR/CCPA + Cookie Management and is used for storing the customer's consent. | Essential |
| cookieconsent_preferences_disabled | This cookie is associated with the app GDPR/CCPA + Cookie Management and is used for storing the customer's consent. | Essential |
| _shopify_m | This cookie is generally provided by Shopify and is used for managing customer privacy settings. | Essential |
| _shopify_tm | This cookie is generally provided by Shopify and is used for managing customer privacy settings. | Essential |
| _shopify_tw | This cookie is generally provided by Shopify and is used for managing customer privacy settings. | Essential |
| _tracking_consent | This cookie is generally provided by Shopify and is used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. | Essential |
| tracked_start_checkout | This cookie is generally provided by Shopify and is used in connection with checkout. | Essential |
Reporting and Analytics Cookies
These cookies allow us to measure visitors traffic and see traffic sources by collecting information in data sets. They also help us understand which products and actions are more popular than others.
| Name | Description | Category |
| _s | This cookie is associated with Shopify's analytics suite. | Reporting and Analytics |
| _shopify_fs | This cookie is associated with Shopify's analytics suite. | Reporting and Analytics |
| _shopify_s | This cookie is associated with Shopify's analytics suite. | Reporting and Analytics |
| _shopify_sa_t | This cookie is associated with Shopify's analytics suite concerning marketing and referrals. | Reporting and Analytics |
| _shopify_sa_p | This cookie is associated with Shopify's analytics suite concerning marketing and referrals. | Reporting and Analytics |
| _shopify_y | This cookie is associated with Shopify's analytics suite. | Reporting and Analytics |
| _y | This cookie is associated with Shopify's analytics suite. | Reporting and Analytics |
| _ga | This cookie name is associated with Google Universal Analytics | Reporting and Analytics |
| _gat | This cookie name is associated with Google Universal Analytics | Reporting and Analytics |
| _s | This cookie is associated with Shopify's analytics suite. | Reporting and Analytics |
Marketing and Retargeting Cookies
These cookies are usually set by our marketing and advertising partners. They may be used by them to build a profile of your interest and later show you relevant ads. If you do not allow these cookies you will not experience targeted ads for your interests.
| Name | Description | Category |
| IDE | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange | Marketing And Retargeting |
| GPS | This cookie is associated with YouTube which collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. | Marketing and Retargeting |
| PREF | This cookie, which may be set by Google or Doubleclick, may be used by advertising partners to build a profile of interests to show relevant ads on other sites. | Marketing and Retargeting |
| BizoID | This is a Microsoft MSN 1st party cookie to enable user-based content. | Marketing and Retargeting |
| _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | Marketing and Retargeting |
| __adroll | This cookie is associated with AdRoll | Marketing and Retargeting |
| __adroll_v4 | This cookie is associated with AdRoll | Marketing and Retargeting |
| __adroll_fpc | This cookie is associated with AdRoll | Marketing and Retargeting |
| __ar_v4 | This cookie is associated with AdRoll | Marketing and Retargeting |
Functional Cookies
These cookies enable our website to offer additional functions and personal settings. They can be set by us or by third-party service providers that we have placed on our pages. If you do not allow these cookies, these or some of these services may not work properly.
| Name | Description | Category |
| _gid | This cookie name is associated with Google Universal Analytics | Functional |