Do you offer free delivery on garden furniture?
Yes — we offer fast, free UK delivery on everything in our garden furniture and outdoor living range. Larger items such as gazebos, pergolas and sheds are delivered by pallet or two-man courier, and you'll receive full tracking information once your order has been dispatched. If you have specific access requirements or need to arrange a delivery window, contact our UK customer support team before placing your order.
What is your returns policy on garden furniture?
We offer a 60-day free returns policy on all orders, giving you plenty of time to make sure your purchase is right for your space. If you need to return an item, contact our UK customer support team and we'll arrange collection. Large items such as gazebos and garden structures may require repackaging — full details are available on our returns page.
Can I pay monthly for garden furniture?
Yes — we offer flexible payment options at checkout including Klarna, Clearpay, Shop Pay and PayPal Pay Later, so you can spread the cost of your order interest-free. This applies across the full range, including larger purchases like gazebos, pergolas and rattan sets. Simply select your preferred option at checkout.
Is garden furniture suitable for year-round use in the UK?
Most products in our range are built for outdoor use in UK conditions — look for powder-coated steel frames, UV-stabilised polycarbonate roofing and all-weather synthetic rattan, all of which are designed to handle rain, frost and temperature changes. Using furniture covers during winter and storing cushions indoors during the coldest months will significantly extend the lifespan of your set. Hardtop gazebos in particular are designed for year-round use and don't need to be dismantled in winter.
What is the difference between a pergola and a gazebo?
Pergolas have an open or slatted roof that provides partial shade and structure without fully enclosing the space — better suited to gardens where an airy, open feel is the priority. Gazebos have a solid or polycarbonate covered roof that offers full protection from rain and sun, making them more practical for the unpredictable British climate. If you want a structure you can use year-round regardless of weather, a hardtop gazebo is the stronger choice.
Do I need planning permission for a gazebo or pergola?
In most cases, garden gazebos and pergolas fall under permitted development rights in the UK and do not require planning permission, provided the structure doesn't exceed 2.5m in height within 2m of a boundary and doesn't cover more than 50% of the garden area. We always recommend checking with your local planning authority if you're unsure — particularly for larger structures or listed properties.
What garden furniture works best in a small garden or balcony?
Compact bistro sets, two-seater swing chairs and cantilever parasols work well in smaller spaces including balconies, courtyards and narrow patios. Look for foldable or stackable designs if storage is limited, and opt for a parasol with a weighted base for flexibility. All-weather rattan sets in 2–4 seat configurations are a popular choice for paved or decked surfaces where space is tight.
How long does garden furniture last?
Lifespan depends on the materials and how well the furniture is maintained. Powder-coated steel and aluminium frames typically last 10–15 years with basic care; all-weather rattan sets are UV-stabilised and designed to resist fading and cracking over many seasons. Using furniture covers when items aren't in use and storing cushions indoors during winter are the two most effective ways to extend the life of any outdoor set.
How difficult is assembly, and how long does it take?
All products arrive flat-packed with full assembly instructions. Most garden furniture sets can be assembled by one person in under an hour; larger structures like gazebos and pergolas typically take two people around 2–4 hours. If you'd prefer professional installation, platforms like Rated People or TaskRabbit can connect you with local handymen experienced in garden structure assembly.